At Wave, advising is at the core of what we do and who we are. Since our start in the late ’90s, our consulting first ideology has allowed us to craft a custom solution for each client’s individual requirements contrary to a catch-all solution. We work in conjunction with our customers throughout Mesa, devoting time and assets so that we have a complete understanding of their challenges and expectations and can build a tailored approach to strategic digital transformation.

Back Office Modernization

Your Back Office is the foundation of your business. If your standards have a lot of blockers, the resulting productivity loss will multiply throughout your entire business. For example, let’s say a organization brings on a new client in minutes but requires a month to train a new employee or vendor. That’s a problem because both your employees' talent and your supplier’s products play a crucial role in providing exceptional service to the customer. Therefore, if those elements are not operating smoothly, your customer is ultimately who is disadvantaged. Your Front Office can only be as efficient as your Back Office, and both must be included in a strategic digital transformation.

 
 
 

Business Intelligence

At Wave, our proficiency includes a thorough understanding of your business processes as well as the technology that aptly delivers intelligent information. We know what questions to ask and can identify the right information to answer questions such as:
  • What happened?
  • When did it happen?
  • Why did it happen?
  • Who was involved?
  • Will it happen again?
  • What will happen if we change x or y?

 
 
 

Data Migration

Planning is the most critical portion of a migration. Every migration needs a certain amount of strategic digital transformation of the data moving from the source repository to the destination. Considerations should include folder structure, metadata mapping, security, search capabilities, and many other elements that will enable users to find appropriate information. It’s critical that you take the time to document the problems you are having and what is required to move forward.

 
 
 

Intelligent Information Management

It is widely accepted that the modern organization relies on multiple sources to collect content whether it’s a HCM, ERP, ECM, or CRM. Regardless of which program you’re using, it holds essential business information and content that is crucial to the success of your business. Both organizations and their clients need information from multiple repositories to complete work, and this adds additional obstacles if that information is not easily attainable. The legacy route was to aggregate input into a central archive but this method is not sustainable forever as one system can’t manage everything, particularly in some SMBs and enterprise companies.